Terms of Service
Welcome to Vivivital
Vivivital, operated by Azure Robot Co Limited (“Vivivital,” “we,” or “us”), provides access to our website and services (the “Service”) under these Terms of Service. By accessing our website or using our services, including purchasing products, you agree to comply with these terms. If you disagree with any part of these terms, please do not use the Service. We may update these Terms at any time, and changes will be reflected on this page. Continued use of the Service after any updates constitutes acceptance of those changes.
User Responsibilities
To access and use the Vivivital Service, you must be at least 18 years old or of legal age in your jurisdiction. By using our website, you agree to use the Service for lawful purposes only. Specifically, you will not use the Service to engage in illegal activities or violate any applicable laws.
You are also prohibited from uploading harmful code (e.g., viruses or malware) or engaging in unauthorized use of the Service. Violation of these terms may result in the termination of your account or refusal of service.
Furthermore, you may not copy, reproduce, resell, or exploit any part of the content provided by Vivivital without written permission. We ask that you respect the Service and use it as intended, while adhering to all applicable laws.
Order and Payment Terms
All orders are subject to availability and acceptance by Vivivital. When you place an order, you are making an offer to purchase, which we reserve the right to accept or decline at our sole discretion.
If there are issues such as incorrect pricing, inventory shortages, or suspected fraudulent activity, we may cancel or adjust your order.
Once your order is shipped, the title and risk of loss for the purchased products transfer to you. Vivivital is not liable for any lost, delayed, or stolen products once they leave our warehouse.
Payment details, including credit card information, are processed by third-party payment processors. By placing an order, you authorize us to share your payment information with these processors. You confirm that you are authorized to use the payment method provided.
Disclaimers and Limitations
Vivivital’s products are dietary supplements and not intended as a substitute for prescription drugs. As required by law, we make no health or medical claims. Our products and the information on our website have not been evaluated by the Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure, or prevent any disease.
The content provided on our website, including articles, quizzes, and product information, is for general informational purposes only. It is not a substitute for professional medical advice. Always consult your healthcare provider before starting any new supplement regimen.
Important: Never disregard professional medical advice or delay seeking it based on information you read on our website.
No Warranties; Limitation of Liability
Vivivital provides the Service and products “as is” and does not offer warranties of any kind, either express or implied. We do not guarantee that our website will be uninterrupted, secure, or error-free.
In no event will Vivivital, its affiliates, employees, agents, or representatives be held responsible for any indirect, incidental, or consequential damages arising from the use of our products or services, including, but not limited to, loss of data, lost profits, or any personal injuries.
Our total liability for any claim related to the products or Service will be limited to the amount you paid for the product or service in question (or a maximum of fifty U.S. dollars if no payment was made).
Some jurisdictions may not allow the exclusion of certain warranties or liabilities, and in such cases, our liability will be limited to the maximum extent permitted by applicable law.
Indemnification
You agree to indemnify and hold Vivivital harmless from any losses, damages, or expenses (including attorney’s fees) arising from your violation of these Terms of Service or your misuse of the Service.
If a third party brings a claim against Vivivital due to your actions (e.g., violation of these Terms or infringement of third-party rights), you will be responsible for defending the claim and covering any associated costs.
Governing Law and Dispute Resolution
Any disputes related to your use of Vivivital’s services should first be submitted to our customer support team for resolution. If the dispute is not resolved through customer support, it will be handled by binding arbitration on an individual basis (no class actions). By agreeing to these Terms, you waive your right to a jury trial and class-action lawsuit related to disputes covered by this arbitration process.
The arbitration process will be conducted in accordance with the applicable rules and procedures specified in our Dispute Resolution section. For full details regarding arbitration, including location, rules, and timeline, please refer to the Dispute Resolution section or contact us.
Final Notes
Vivivital’s Terms of Service represent the full agreement between you and us regarding the use of our website and services. Please review these Terms regularly for any updates or changes. Your continued use of the Service constitutes acceptance of any modifications.